SharePoint has become ubiquitous platform for implementing intranets to address internal communications and collaborations, implementing portals to engage external users. Success of SharePoint is greatly due to its flexibility for customization by business users and management without needing serious development by IT. It is known to be business user friendly.
As organizations implement SharePoint, adoption and usage by business champions quickly becomes overwhelming for IT to provide support requiring additional staff. Also, it becomes overwhelming for business champions to address functional demands from end users. Most of the needs from business users during or after SharePoint implementation are small, but several. Usually it does not provide business justification for IT or business champions to hire staff because there never can be adequate staff to address all business needs. As a result, most of the SharePoint implementations become stale and unused.
Through our SharePoint SmallWorks Shadow Team model, Jiatro can address such small but several of these SharePoint needs whether they are related to site development, customizations, administration and operations. It works like a SharePoint call center for business users and IT that works and feels like part of an organization’s SharePoint team. We provide the following services and more.
» Daily Operations and Administration
» Information Architecture, Site Creation
» Customizations, Data Entry
» Customer Support
Training is the most important part of SharePoint implementation for any organization. Usually, IT provides training for business champions during or after a site implementation. However, it takes some time for business champions to fully populate and adopt the site. IT may not be adequately staffed or may not address ongoing training needs as and when required by business. It is common to provide the training on SharePoint features, but the gap and void continue to exist for business users in understanding how those features can be used for their business functions.
Such customized training is generally not available in traditional training institutes and IT may not be staffed to provide that. At Jiatro, we provide a highly specialized and customized training (initial and ongoing) to business users on how to use SharePoint to their specific business functions. We do this via traditional training classes customized for business users, and also as needed remotely through our Shadow Team staffing model.
We help businesses and IT to put SharePoint to good use.
What we do at our training is very simple.
You talk your business » We show how to use SharePoint
Any SharePoint version: SharePoint 2007, 2010 and upcoming Wave 15
Engage us as your SHADOW TEAM
What is it?
Shadow team is our innovative and cost effective solution to extend your staff without the costs of regular full-time employees and administrative overhead.
Works and feels
just like your team remotely